FAQ

Frequently Asked Questions

Q: What is the minimum purchase quantity to enjoy free delivery service?
A: If you purchase $50 and above, the $6 delivery charge will be waived.

Q: How soon can you deliver after I placed my order?
A: For items that are in stock, we can deliver within 2 to 3 working days.

Q: I need food urgently! Can I pick it up myself?
A: Yes, you can purchase directly from 10 Science Park Road, The Alpha #02-29, Singapore 117684 on weekdays from 7.30am to 6.30pm.

Q: Do you deliver overseas (i.e. outside Singapore)?
A: We accept orders outside Singapore with a minimum purchase of S$100. Delivery charges apply.

Q: How  do I store Foodbox? Do I need to refrigerate it?
A; Simply store Foodbox in a cool and dry place just like how you store your cup noodles, no refrigeration is required.


Q: What is the shelf life?
A: Foodbox has a long shelf life of more than a year.


Q: What preservatives do you put in for the long shelf life?
A: No preservatives added, the long shelf life is due to improvement in technology and packaging materials.


Q: Where is Foodbox produced in?
A: Proudly made in Singapore!


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